Contact
Shipton Lane, Burton Bradstock, Bridport, Dorset, DT6 4NQ

Email: contact@norburtonhall.com
Phone: +44 (0)1308 897 007

Privacy Policy

The policy: This privacy policy notice is served by Norburton Hall Cottages, Norburton Hall, Shipton Lane, Burton Bradstock, Dorset, DT6 4NQ under the website: www.norburtonhall.com The purpose of this policy is to explain to you how we control, process, handle and protect your personal information through the business and while you browse or use this website. If you do not agree to the following policy you may wish to cease viewing or using this website, and/or refrain from submitting your personal data to us.

Policy key definitions:

  • "I", "our", "us", or "we" refer to the business, Norburton Hall Cottages.
  • "you", "the user" refer to the person(s) using this website.
  • GDPR means General Data Protection Act.
  • PECR means Privacy & Electronic Communications Regulation.
  • ICO means Information Commissioner's Office.
  • Cookies mean small files stored on a users computer or device.

Key principles of GDPR:

Our privacy policy embodies the following key principles; (a) Lawfulness, fairness and transparency, (b) Purpose limitation, (c) Data minimisation, (d) Accuracy, (e) Storage limitation, (f) Integrity and confidence, (g) Accountability.

Processing of your personal data

Under the GDPR (General Data Protection Regulation) we control and / or process any personal information about you electronically using the following lawful bases.

  • We are registered with the ICO under the Data Protection Register, our registration number is: A8460581.
  • Lawful basis: Consent
  • Where our purpose for processing is: to enable us to respond to your enquiry and contact you about your holiday booking.
  • Which is necessary because we need to keep you informed about your holiday booking.
  • We process your information in the following ways: we will keep your contact details including name, address, email address and contact telephone number. If you have booked a holiday with us we will ask you to complete a form telling us about yourselves. This is so that we can ensure we have information to make your stay as comfortable and convenient as possible. We will also ask if you have any additional needs such as a food intolerance so we can provide you with alternative cooking equipment.
  • Data retention period: We will continue to process your information under this basis until you withdraw consent or it is determined your consent no longer exists.
  • Sharing your information: We do not share your information with third parties.

If, as determined by us, the lawful basis upon which we process your personal information changes, we will notify you about the change and any new lawful basis to be used if 

required. We shall stop processing your personal information if the lawful basis used is no longer relevant.

Your individual rights

Under the GDPR your rights are as follows. You can read more about your rights in details here;

  • the right to be informed;
  • the right of access;
  • the right to rectification;
  • the right to erasure;
  • the right to restrict processing;
  • the right to data portability;
  • the right to object; and
  • the right not to be subject to automated decision-making including profiling.

You also have the right to complain to the ICO [www.ico.org.uk] if you feel there is a problem with the way we are handling your data.

We handle subject access requests in accordance with the GDPR.

Internet cookies

We use cookies on this website to provide you with a better user experience. We do this by placing a small text file on your device / computer hard drive to track how you use the website, to record or log whether you have seen particular messages that we display, to keep you logged into the website where applicable, to display relevant adverts or content, referred you to a third party website.

Some cookies are required to enjoy and use the full functionality of this website.

We use a cookie control system which allows you to accept the use of cookies, and control which cookies are saved to your device / computer. Some cookies will be saved for specific time periods, where others may last indefinitely. Your web browser should provide you with the controls to manage and delete cookies from your device, please see your web browser options.

Cookies that we use include;

  • PHPSESSID
  • _ga, _gid (Google Analytics)
  • sc_is_visitor_unique (Cookie Policy)
  • tk_ai (JetPack, WordPress)

Data security and protection

We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information. Our methods meet the GDPR compliance requirement.

Fair & Transparent Privacy Explained

We have provided some further explanations about user privacy and the way we use this website to help promote a transparent and honest user privacy methodology.

Resources & further information