Policy key definitions:
- “I”, “our”, “us”, or “we” refer to the business, Norburton Hall Cottages.
- “you”, “the user” refer to the person(s) using this website.
- GDPR means General Data Protection Act.
- PECR means Privacy & Electronic Communications Regulation.
- ICO means Information Commissioner’s Office.
- Cookies mean small files stored on a users computer or device.
Key principles of GDPR:
Processing of your personal data
Under the GDPR (General Data Protection Regulation) we control and / or process any personal information about you electronically using the following lawful bases.
- We are registered with the ICO under the Data Protection Register, our registration number is: A8460581.
- Lawful basis: Consent
- Where our purpose for processing is: to enable us to respond to your enquiry and contact you about your holiday booking.
- Which is necessary because we need to keep you informed about your holiday booking.
- We process your information in the following ways: we will keep your contact details including name, address, email address and contact telephone number. If you have booked a holiday with us we will ask you to complete a form telling us about yourselves. This is so that we can ensure we have information to make your stay as comfortable and convenient as possible. We will also ask if you have any additional needs such as a food intolerance so we can provide you with alternative cooking equipment.
- Data retention period: We will continue to process your information under this basis until you withdraw consent or it is determined your consent no longer exists.
- Sharing your information: We do not share your information with third parties.
If, as determined by us, the lawful basis upon which we process your personal information changes, we will notify you about the change and any new lawful basis to be used if
required. We shall stop processing your personal information if the lawful basis used is no longer relevant.
Your individual rights
Under the GDPR your rights are as follows. You can read more about your rights in details here;
- the right to be informed;
- the right of access;
- the right to rectification;
- the right to erasure;
- the right to restrict processing;
- the right to data portability;
- the right to object; and
- the right not to be subject to automated decision-making including profiling.
You also have the right to complain to the ICO [www.ico.org.uk] if you feel there is a problem with the way we are handling your data.
We handle subject access requests in accordance with the GDPR.
Some cookies are required to enjoy and use the full functionality of this website.
Cookies that we use include;
- _ga, _gid (Google Analytics)
- tk_ai (JetPack, WordPress)
Data security and protection
We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information. Our methods meet the GDPR compliance requirement.
Fair & Transparent Privacy Explained
We have provided some further explanations about user privacy and the way we use this website to help promote a transparent and honest user privacy methodology.
Resources & further information
- Overview of the GDPR – General Data Protection Regulation
- Data Protection Act 2018
- Privacy and Electronic Communications Regulations 2003
- The Guide to the PECR 2003
- Small business GDPR policy template